FAQ’s

Yes. We only use officially registered products that have passed safety and toxicity tests. All chemicals we apply are low-toxicity and environmentally responsible. We also provide post-treatment safety instructions to ensure the area is safe before normal use resumes.

Treatment duration depends on the pest type and area size:

• Inspection: 30–60 minutes
• Basic treatment (e.g. mosquitoes, cockroaches): 1–2 hours
• Complex treatment (e.g. structural termites, wasp nests): 2–4 hours or more

For standard treatments (mosquitoes, cockroaches), evacuation is not required. For specialized treatments like fumigation or severe infestations, we recommend temporarily leaving the premises for 2–4 hours for safety.

• Homes: recommended every 3–6 months for prevention
• Offices / restaurants / hotels: every 1–3 months due to higher contamination risks We offer regular maintenance plans with special subscription discounts.

Yes. We provide a warranty of up to 6 months, depending on the pest type. If pests return within the warranty period, we will return and re-treat at no extra cost.

Yes. We operate in over 300 locations nationwide, from major cities to suburban areas. Use our online location checker or contact customer support to confirm service availability in your area.

You can:

• Book online via our website
• Call our 24/7 customer service line

• Clean or clear the treatment area (if requested)
• Store food and kitchenware
• Provide access to suspected infestation zones
• Share information about pest type, frequency, and locations

Absolutely. We follow Integrated Pest Management (IPM) — a science-based approach combining inspection, physical barriers, traps, and minimal chemical use only when necessary. This reduces environmental impact and focuses on long-term prevention.